User Tools


Remote support module

This module only has one feature, and it’s not even ours. It does nothing more than start an instance of TeamViewer, with which we can take over your workstation remotely and securely.

When TeamViewer starts, it needs a few seconds to initialize and get ready for remote connection. You will be given an ID and a password. Contact your dealer via phone of skype and give them the TeamViewer credentials to log in to your workstation.

Please make sure that your workstation is connected to the internet, otherwise TeamViewer won’t give you an ID.